Archive for February 2025

If you are experiencing problems with the remote control, the motor, or if there is a power outage, you can adjust the bed manually using the mechanical emergency lowering function.

• Use the hex key that you will find on the motor underneath the bed.
• Adjust the bed to the desired position.

• Check that the motor is connected to power, and that there is power in the wall outlet.
• Replace the battery/batteries. (Applies to remote controls where the battery can be replaced.)
• Try connecting a remote control that works (from the other bed) to the bed that is not functioning, to make sure the motor is not defective.
• Try reconnecting the remote control to the bed.
• Is the bed adjusting up or down using the app? (Applies to beds with Bluetooth and not older models with radio frequency.)
• New remote control or motor can be purchased at our retailers.

Reconnect the remote control to the bed
Lower the bed manually